FAQ’s

Permit-LV is a state-of-the-art, comprehensive municipal software system that can be tailored to your needs and is available at an affordable price. Permit-LV is the first Windows-based system that allows you to automate all permit activities and manage your inspections with ease. The integrity of your data is maintained throughout the process, and each type of entry is validated to prevent inaccurate or incomplete data.

WindoWare Inc is in its 25th year of offering excellent customer service with personal service, friendly employees, easy to use programs, mobile computing solutions and immediate technical support. Providing comprehensive solutions is the sole purpose of each and every one of our products.

The base package includes 12 permit types: Building, electrical, mechanical, plumbing, sign, erosion, gas piping, fire protection, demolition, right-of-way, zoning and insulation. You may rename any permit type to fit your needs.

The base package for a jurisdiction issuing less than 1000 permits a year, single-user license, with online training and 1 year unlimited support is $4399. 

Most definitely. After a permit has been issued, requests for inspections can be posted and scheduled. Permit-LV‘s Daily Inspection Ticket and Trip Sheet contains all the details of the permit and requested inspection(s) and has plenty of room for the inspector to write clear, legible comments.The system also includes inspections for code enforcement (property maintenance).

For your convenience, you may add our portable, field version, Traveling Permit-LV, which runs on ordinary notebook/laptop computers (Windows XP or higher). This allows inspection results and comments to be recorded in the field as each inspection is finished.

The system is designed for both individual and Network use. You may use any Windows compatible network operating system.

All data is accessible to other departments via the ODBC (Open Database Connectivity) driver.

Any software capable of utilizing an ODBC (Open Database Connectivity) driver can read the data stored in your system.

Of course, we will be happy to evaluate your needs and quote you a flat rate for customization.

We offer a data import service to populate the parcel file using data provided by a GIS or real estate system. The file provided must be in a standard database format such as DBase or ASCII.

Software can be installed in a few hours, and you can be fully operational in less than 5 days.

For secure access, there are three levels of passwords.

Backup procedures are the responsibility of the primary user or network administrator. You may use any Windows compatible backup software. All files to be backed up are contained in the folder where the application resides.

Yes, for your convenience credit card payments are acceptable.

As a safeguard, all required approvals, documents, and inspections posted must have result of “approved” before a permanent Certificate of Occupancy can be issued.

Yes, the systems will optionally issue a receipt and track: 1) Received from 2) Date received 3) Reason for payment i.e. permit number 4) Type of payment (cash, check, credit card or a combination) 5) Account number(s) to be credited 6) Transaction number and 7) Received by. You may print a summary or detail revenue report for any date range.


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Toll-Free: (800) 577-9374 Local:(757) 886-0116

219 Windsor Castle Dr.
Newport News, VA 23608-1823


Testimonials

"YOUR CUSTOMER SERVICE EXCEEDS ANY WE HAVE EVER EXPERIENCED!" Jackie Richardson, Richardson Inspection Services, LLC - Volant, PA

"Our users LOVE your software!" Natalie Linneman, IT Dept, Campbell County WY

"It works! Thanks! We are one of the few offices in the city with computer programs that work for us."  Judy James, City of Fairfax