Designed for Small-to-Midsized Municipalities and Private Inspection Agencies
WindoWare has been providing state-of-the-art affordable permitting and inspections tracking solutions across the country since 1991. We specialize in providing the tools you want and need to manage your daily operations..
WindoWare, based in southeast Virginia, focuses solely on creating solutions for local government entities and private inspection services nationwide. The principals have a combined experience of more than 40 years in development and support in the computer industry. Our primary objective is to deliver personal service to each and every client. From pre-installation planning to training to technical support, each client receives personal attention to their needs and questions. Pre-installation consultations enable us to deliver a solution that match the way you do business now… therefore saving you valuable time during training and implementation. We deliver your software in a timely manner, ready for you to learn and use.
Why Should You Choose WindoWare as Your Software Vendor?
Does your department operate exactly like your counterpart’s in another jurisdiction? Probably not. If you use “”one-size-fits-all” code enforcement software for your mission critical data, it probably won’t fit your needs exactly. However, WindoWare has taken a different approach to providing solutions for your permitting and inspections management software needs. We recognize that each jurisdiction has operating procedures that may be slightly to moderately different from even neighboring municipalities.
Departments like yours generally capture 90% of the same information no matter where you are. After that, It’s the other 10% of data that differentiates one jurisdiction from another. Your department responds to issues that are important to you and your managers and most importantly, the citizens of your community. Some issues are extremely important in one jurisdiction, but may not be as important somewhere else.
Software That Recognizes What is Important to YOU
WindoWare specializes in making your code enforcement software system match what is important to you. You are able to continue “businss as usual” without having to rewrite your basic operating procedures to match your software. That includes which kinds of permits you issue, the kinds of inspections you do, and the kind of reports you need to produce to perform your duties effectively.
PermitLV has numerous settings to allow it to conform to the way you do “business”. It’s been a part of our installation and service policy from the beginning. And there is no extra charge – it’s all included as part of your installation. And it doesn’t stop with the installation. Changing needs and requirements are common occurrences. Our support policies encompass both technical operational support and program modifications when you need it.
We have worked long and hard, over 30 years, to be one of the most respected, service oriented companies in the country. And we want you to be absolutely confident in our dedication to 1) deliver software that meets your needs and 2) support you and your staff afterwards.
Our Support Policy
We will respond to your call or email within 30 minutes if it is not answered by a live support technican. 95% of support questions or issues are addressed and resolved during the first call. Real-time, in your office, support is delivered via TeamViewer. Our support staff can be at your office (virtually) within 5 minutes. You can also call our toll-free support line or email your questions.
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Old Dominion Boston Terrier Rescue
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for your interest in PermitLV!